HubSpot Integration

HubSpot Integration

Use the HubSpot integration when your team wants DOE accounts and stakeholders to stay connected with HubSpot companies and contacts. The guide is split into short task pages so you can open only the explanation you need.

Most workspace-level actions start in Settings > Integrations > HubSpot. Record-level actions start from the DOE account or stakeholder detail page.

Start Here

Open the section that matches what you are trying to do now.

NeedOpen
Prepare access, ownership, and permissionsBefore you connect
Connect DOE to the right HubSpot accountConnect HubSpot
Understand the setup flow after OAuthFirst-time setup
Read the card, health, and sync statusRead connection status
Review the installed app in HubSpotHubSpot app dashboard
Understand domain and email based matchingHow matching works
Review bidirectional fields and sync behaviorBidirectional sync and fields
Add DOE media fields to HubSpot layoutsDOE custom properties
Add the DOE Card in Company and Contact viewsDOE cards in HubSpot
Bring HubSpot companies into DOEImport accounts
Bring HubSpot contacts into DOEImport stakeholders
Send DOE records to HubSpotExport to HubSpot
Link existing DOE records to existing HubSpot recordsConnect existing records
Remove a wrong record linkDisconnect records
Check edge cases and common questionsFAQ
Remove the integration from the workspaceUninstall HubSpot

What HubSpot Adds

After HubSpot is connected, DOE can map accounts to HubSpot companies and stakeholders to HubSpot contacts. Mapped records can support import, export, profile field sync, DOE media custom properties, DOE cards, and direct links between the two systems.

The integration keeps the long-term connection by HubSpot object ID. Domain and email are used to find likely matches, but the saved mapping does not depend on those values staying unchanged forever.

Common Workflows

Start with Connect HubSpot when the workspace has no HubSpot connection. Use First-time setup to understand the guided flow that runs immediately after connection.

Use Import accounts or Import stakeholders when the record already exists in HubSpot and needs to be created in DOE. Use Export to HubSpot when the record already exists in DOE and needs to be created or linked in HubSpot.

Use Connect existing records when both records already exist and only the link is missing. Use Disconnect records when a DOE record is connected to the wrong HubSpot company or contact.

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