Ask a question with Njord AI
Ask a question with Njord AI
Njord AI is the assistant inside DOE. Use it to summarize an account, explain recent activity, work from a document or prepare information for a meeting.
Give it a clear question and choose the company, person, deal or source you mean. The information available to Njord AI depends on your workspace and access.
Image guide: Type a question in the main area or choose a shortcut for a guided starting point. Your chats appear in the left sidebar.
Ask your first question
- Open Njord AI and start a new chat.
- Type what you need. Include the record, period and type of answer you want.
- Attach an account, stakeholder or deal when the chat should stay focused on those records.
- Choose a Fact, Knowledge source or file when only the next answer must use that exact item.
- Send your question, read the answer and check the supporting information.
For example: "Summarize this account's website visits and stakeholder activity from the last 30 days. Give me three points to review before our meeting."
See open and start a chat for the chat controls, or attach records and time range to understand how long each kind of context applies.
Choose a way to start
| What you need | Guide |
|---|---|
| Help writing the question | Choose an AI shortcut |
| An explanation of recent activity | Use a signal in Njord AI |
| An answer about selected records | Use account, stakeholder, and deal selectors and filters |
| An exact document or image in the answer | Add files to Njord AI |
| To understand available information | What Njord AI reads |
| To return to an earlier conversation | Manage chats |
| A clearer, more useful answer | Ask better questions |
Continue from the answer
Ask a follow-up in the same chat when you are still working on the same question. Try "Show the evidence for each point" or "Shorten this to five bullets."
Accounts, stakeholders and deals remain attached to the chat. A selected Fact, Knowledge source or file applies only to the message where you selected it, so attach it again when a follow-up must use it.
Start a new chat when you change to a different customer or task. Before using an answer in a customer conversation or team report, confirm the record, dates and sources.
For available copy, export and feedback actions, see use an answer.
If an answer stops or gets stuck
Follow fix a stuck answer. For deliberate pauses and follow-ups sent while an answer is still being written, see stop, retry and queue questions.