Ask better questions

Njord AI shortcuts screen

Ask better questions

Njord AI gives better answers when your question has a clear subject, time range and requested output. This page shows how to write prompts that a non-technical user can rely on.

Njord AI shortcuts screen

Image guide: this screen shows where you can either type your own question or choose a shortcut. If you are unsure how to phrase a question, start with a shortcut or use the patterns below.

Use The Three-Part Prompt

PartWhat it answersExample
SubjectWhat should Njord AI look at?"Acme account", "Website Leads", "stakeholders in targeting"
Time rangeWhich period matters?"Last 30 Days"
OutputWhat should the answer look like?"ranked table", "meeting brief", "three next actions"

Full prompt:

"For Acme, review stakeholder engagement and website activity from the last 30 days. Give me a short meeting brief and three next actions."

Ask One Job At A Time

One job per prompt is easier to answer and easier to check.

Better:

  1. "Summarize recent Acme activity."
  2. "Show the evidence behind the summary."
  3. "Turn this into three actions for the account owner."

Weaker:

"Summarize Acme, compare it with other accounts, explain all signals, write an email, and create a plan."

Prompt Patterns You Can Reuse

GoalPrompt pattern
Rank accounts"Rank [these accounts] by [activity type] from [time range] and explain the top three."
Prepare a meeting"Create a [time length] meeting brief for [stakeholder/account] using [time range]."
Review a signal"Explain this signal, why it matters and what to verify before acting."
Compare two accounts"Compare [account A] and [account B] using recent engagement, website activity and next-action urgency."
Create an update"Summarize this for [audience] in [number] bullets with no internal jargon."
Make a plan"Turn this into a plan with actions, owners and timing."

Examples For Common DOE Work

WorkGood prompt
Seller follow-up"Which stakeholders at this account engaged in the last 30 days, and who should I contact first?"
Website intent"Which targeted accounts had meaningful website visits this week? Include page context if available."
Website Leads"Review the top Website Leads from the last 3 months and tell me which ones look target-worthy."
Campaign review"Summarize which target groups are responding best and where activity is weak."
Manager review"Give me a leadership summary of account and stakeholder movement, with risks and next actions."

Ask For Evidence

When the answer will influence a decision, add:

"Show the evidence behind each recommendation."

or:

"Separate facts from recommendations."

This makes it easier to verify the answer before you act.

Ask For The Right Level Of Detail

NeedAdd this phrase
Quick answer"Keep it short."
More detail"Explain the reasoning."
Action plan"Give clear next actions."
Sales-ready version"Write it for an account owner."
Leadership-ready version"Write it for an executive audience."
Customer-safe version"Remove internal assumptions and sensitive wording."

What To Avoid

Avoid prompts that:

  • Ask for "everything."
  • Mix unrelated accounts.
  • Use no time range.
  • Ask for many output formats at once.
  • Include sensitive notes that do not belong in DOE.

Improve A Weak Answer

If the answer is not useful, try one of these follow-ups:

  • "Use only the attached account."
  • "Use only Last 30 Days."
  • "Give me a ranked table."
  • "Remove low-confidence items."
  • "Explain this in simpler language."
  • "Tell me what I should verify before acting."