Use DOE on mobile
Use DOE on mobile
DOE keeps the same accounts, stakeholders, deals and activity on a smaller screen. The main difference is how you move between pages and open detailed actions.
Find a page
The bottom bar shows up to four common destinations. When available, it prioritizes Njord AI, Insights, Accounts and Stakeholders. Select More to find Timeline, Reports, Website, Land, Expand, QWQ, Brand, Context and administration areas available to you.
If a page is not in the first four tabs, check More before deciding it is missing.
Work with lists and records
- lists may appear as cards or allow sideways scrolling.
- Filters and row actions may open in a menu or full-screen panel.
- Select a visible action menu when pressing and holding conflicts with your phone's text-selection menu.
- A wide report may be easier to review after filtering or rotating the device.
Sign in
- Start sign-in from DOE.
- Complete the requested sign-in step in the browser window.
- Allow the browser to return to DOE.
- If it does not return, close that window and start again from the app.
- If the problem continues, update DOE, check your connection and ask your workspace admin to confirm your access.
Company SSO and Google sign-in can briefly leave DOE while your identity provider confirms the account. This is expected.
Upload, preview or download a file
DOE uses your phone's file or photo picker for uploads. Downloads and previews can open in the browser, the share menu or another installed app. If the phone cannot open a file type, use a suitable viewer or complete that task on desktop.
Use Njord AI
The message box moves above the keyboard. Longer answers can continue while you remain in the chat. If the answer appears stuck, wait for the current response to finish, then retry from the chat action.
Fix a mobile problem
| What you see | What to try |
|---|---|
| A page is missing | Open More and confirm the workspace and role. |
| Sign-in does not return to DOE | Close the sign-in window and start again from DOE. |
| A list is difficult to read | Filter the list, scroll sideways or rotate the device. |
| A button is covered | Update DOE, rotate the device or reopen the page. |
| A file will not open | Use another viewer or open the file on desktop. |
| The Njord AI message box is hidden | Dismiss and reopen the keyboard, then reopen the chat if needed. |