Google Calendar questions and fixes
Google Calendar questions and fixes
Start with the message you can see. Check the existing connection or meeting before repeating an action.
Why does Google sign-in work while Calendar is disconnected?
DOE sign-in and Calendar authorization are separate. Connect Calendar from workspace Integrations, then finish calendar and scheduler setup.
Why does the card still say Setup Required?
Calendar or scheduling choices need review. Open Continue setup, select the calendars, review both switches and save.
Why is a calendar missing?
Check the connected email and that Google account's calendar access. Retry a failed read. Reconnect when DOE requests renewed authorization.
Why can I see a meeting but not select it?
Read the result's reason. It can be already scheduled in Njord, already linked, missing a time or missing a meeting link.
Why is Schedule disabled?
Review the purpose and required fields. Manual entry needs a usable link and time at least ten minutes into the future. Read the exact validation message.
Why do Calendar participants and DOE people differ?
The provider can list attendees without matching them to a DOE team member or stakeholder. Review match counts and selected people.
Where are the meeting notes?
Find the meeting in Timeline or account or deal Events. Check date, account and people filters. Open notes appears when content is available. Processing means notes are still being generated. Failed transcription can mean no notes were captured.
Why did a meeting not get an automatic note taker?
Check its calendar is approved, the relevant mapped or unmapped rule is enabled, and the connection is ready. Then inspect the meeting's state.
Can I link an existing note from Timeline?
The current event-card layouts do not show a manual Calendar-event linking action. Choose the source event in Search Google Calendar when scheduling a future note taker. For an eligible unassigned private note, Timeline's Attach meeting to account adds company context.
Does changing purpose edit the transcript?
The completed-note editor changes purpose and linked people. Open the transcript to review captured wording.
What happens when I choose Later on reconnect?
It dismisses that reminder for the workspace. Return to Integrations to renew authorization.
Why is disconnect still running?
Cleanup is asynchronous and can cancel future Calendar-backed note takers. Read the latest status and recovery message. Closing the waiting view does not complete cleanup.
What should I send support?
Include the workspace, connected email, meeting title and local date and time, visible status, exact error and action chosen.