Enrich a stakeholder
Enrich a stakeholder
Use Enrich at the top of a stakeholder's detail page to check its missing or updated details without leaving the profile. Review the proposal before saving.
Start from the detail header
- Open the correct stakeholder in your workspace and check the identity and linked company.
- Choose Enrich beside the other header actions. It requires Research to be enabled and permission to manage records.
- Read the credit estimate; select Look for a phone number if you need it.
- Start the lookup and wait for the result in the same window. It checks complete details as well as missing fields.
Image guide: Review the credit estimate and decide whether to look for a phone number.
Choose what to save
If changes are found, compare Current and Proposed. Missing details can be added; choose Still replace for existing values you want to change. Proposed profile pictures require a separate choice. New remarks are appended below existing notes.
Choose Save changes when the review is right, then check the refreshed details. Closing the review does not approve its changes. If Details are up to date appears, use Close; there is no update to save. A lookup can also finish without finding any new details.
Image guide: Compare proposed values with saved details and explicitly choose any replacements.
Return to a lookup or handle a problem
This single-profile lookup does not appear in the Audience Research catalog or its search count. Its enrichment link can reopen temporary results for one hour. Retry a failed result load in the same window; an expired or wrong-profile link does not start another paid lookup automatically.
If Enrich is missing, confirm your workspace and record-management permission. If the lookup is blocked by an identity conflict, re-check the person or company before saving anything. For insufficient credits, follow the message and contact the Njord team or wait for active searches to finish.
Job-change monitoring
The window explains when monitoring can start automatically, even if you save no changes. When a supported match enables it, status appears before Enrich in the header. Later role/company changes appear as dated job-change research for review. The stakeholder stays under the original account; review the company relationship separately.
The initial lookup explains when job-change monitoring will start. This is separate from approving text changes or a profile picture. Check the monitoring status beside Enrich after the lookup; pending or failed setup is different from active monitoring.
Close an unchanged or unmatched lookup
If the lookup returns Details are up to date, choose Close; no save is needed. If it says We couldn’t find any new details. Nothing has changed., close the window and keep the current profile. Neither outcome guarantees every field was verified. Repeating a lookup can use credits.
Details in the comparison
The enrichment review can include Email, LinkedIn, Role and Location, optional Phone when requested, and any proposed remarks or profile picture. These are proposals to accept, not editable creation fields. Missing values can be added. Existing values remain unless you select Still replace; equal returned values show Already up to date. New remarks append to existing notes.
Choose text and picture changes separately
Use this profile picture starts unselected during enrichment. Leave it off to save text while retaining the current picture. If the only proposed change is a picture, select it to make Save changes available. After saving, check the person’s profile and picture. Creating a new stakeholder from Research uses a different default: its proposed picture starts selected.
If a direct lookup times out
The server bounds the research lookup work to 45 seconds and preserves partial findings on timeout. This work limit is not a guaranteed end-to-end screen response time. Review any available details and the recovery message before starting another paid lookup. A timeout does not certify that every field was checked.