My profile and password
My profile and password
Use My Profile to review your account, update available personal details and change a DOE password when your account uses one.
Open My Profile
- Open DOE.
- Open the profile or avatar menu.
- Choose Profile.
You can also sign out from the same account area.
Profile details
Your profile can show:
- profile photo,
- name,
- username,
- account email, and
- save and cancel actions.
The fields you can change depend on how your account is managed.
If your company uses SSO and SCIM, your company may manage your name, work email and account status. Ask your company administrator to change those details in the company system. A company-managed value may return to its previous value if it is edited only in DOE.
Do not create another account to use a different work email.
Change your DOE password
Use this section only when you sign in with a DOE email and password.
- Open Profile.
- Choose the password section.
- Request a security code.
- Open the newest code sent to your account email.
- Enter the code in DOE.
- Enter and confirm the new password.
- Save the change.
Use the newest code and follow the password requirements shown on the page.
If you use Google or company SSO
DOE cannot change a Google or company SSO password.
- For standard Google sign-in, change the password with Google.
- For company SSO, use your company's password process.
- For SSO and SCIM accounts, ask your company administrator to update company-managed profile or access details.
Company SSO MFA is also managed by your company. A DOE password or security code cannot bypass it.
If a detail is wrong
| Detail | What to do |
|---|---|
| Personal photo | Update it in My Profile when the option is available |
| Company-managed name or email | Ask your company administrator to update the company record |
| DOE password | Change it in DOE only for a DOE password account |
| Google password | Change it with Google |
| Company SSO password or MFA | Use your company's process or contact its administrator |
| Workspace or role | Ask the administrator responsible for your DOE access |