Sign out safely
Sign out safely
Use this page when you are done working in DOE, when you are using a shared device or when support asks you to start with a fresh session.
Sign out
- Open the profile or avatar menu.
- Choose Sign out.
- Wait for the sign-in page to appear.
- Close any extra DOE tabs.
Closing the browser tab may hide DOE, but it does not always end the signed-in session.
Shared device checklist
Before leaving a shared or borrowed computer:
- Sign out of DOE.
- Sign out of Google or company SSO if you used it on that device.
- Do not save passwords in the shared browser.
- Close the browser.
Signing out is not the same as removing access
Signing out ends your DOE session in that browser. It does not remove your account or change what you can access next time.
When your company uses SSO and SCIM, your company administrator removes, suspends or restores access through the company system. If someone should no longer have access, signing them out is not enough.
Why DOE may ask you to sign in again
| What happens | What it usually means |
|---|---|
| DOE opens without asking again | Your browser or company login still has an active session |
| DOE asks you to sign in again | The session ended or needs to be confirmed |
| Company login appears again | Your company's security rules require another check |
| Workspace list changed | Your company or workspace administrator may have changed your access or role |
If DOE keeps signing you out
Try this in order:
- Refresh once.
- Sign in again with the method your organization gave you.
- Check whether browser cookies are blocked.
- Try a normal browser window instead of a private window.
- Ask your administrator whether your account, DOE access, workspace or role changed.
If you use company SSO, ask your company administrator to check the company login first. Ask Njord to check the connection only when the company account and access are correct.