Sign out safely

Sign out safely

Use this page when you are done working in DOE, when you are using a shared device, or when support asks you to start with a fresh session.

Sign Out

  1. Open the profile/avatar menu or side panel.
  2. Choose Sign Out.
  3. Wait for the sign-in page to appear.
  4. Close any extra DOE tabs.

Closing the browser tab may hide DOE, but it does not always end the signed-in session.

Shared Device Checklist

Before leaving a shared or borrowed computer:

  1. Sign out of DOE.
  2. Sign out of Google or company SSO if you used it on that device.
  3. Do not save passwords in the shared browser.
  4. Close the browser.

Why DOE May Ask You To Sign In Again

What happensWhat it usually means
DOE opens without asking againYour browser still has an active session.
DOE asks you to sign in againThe session expired or could not be refreshed.
Company login appears againYour company identity system wants to confirm you.
Workspace list changedAccess, role or membership may have changed.

If DOE Keeps Signing You Out

Try this in order:

  1. Refresh once.
  2. Sign in again.
  3. Check whether browser cookies are blocked.
  4. Try a normal browser window instead of a private window.
  5. Ask your admin whether workspace access or company SSO membership changed.