Timeline event cards and details

Timeline event card with one call

Timeline event cards and details

Timeline event cards summarize activity without opening a separate details page. Use the card first to understand the date, type, account context, people, and note preview, then open details only when you need the full record.

Where it sits in DOE: Timeline > event feed.

Timeline event card with one call

Image guide: the feed groups events by day. The card shows the event type and time on the left, the activity content in the middle, edit/delete actions on the right, and View details at the bottom right.

Card Components

ComponentWhat it showsHow to use it
Date groupLarge day number, month, and weekday.Scan the feed chronologically before reading cards.
Timeline markerColored dot connecting the date group and the event card.Shows the card belongs to that date group.
Event iconVisual event type, such as a phone for Call.Quickly distinguish calls from notes, emails, or meetings.
Type labelEvent category, such as Call.Confirms why the card appears under a type tab.
TimeEvent time in the workspace/user display format.Use it to order same-day activity.
TitleMain event title.Start here to understand the activity.
Context lineAccount, stakeholder, role, or related record context.Confirm the event belongs to the right record.
Notes previewShort visible excerpt from the event notes.Decide whether details need review.
Team rowTeam label and participant/member avatars.See internal people connected to the event.
Stakeholders rowStakeholders label and stakeholder avatars.See external people connected to the event.
Edit iconOpens edit flow for the event when allowed.Use for corrections to title, date, people, or notes.
Delete iconRemoves the event when allowed.Use carefully; confirm the event should be removed.
View detailsOpens the full activity details.Use for full notes, meeting artifacts, or linked context.

Tabs And Counts

Timeline starts with Overview and an All events tab. When the filtered result includes an event type, DOE can show a matching tab and count, such as Call 1.

Use All events for chronology. Use a type tab when the current review is about one activity format, such as only calls.

How To Read One Card

  1. Check the date group first.
  2. Read the event type and time.
  3. Read the title and account/stakeholder context line.
  4. Review the notes preview for intent.
  5. Check team and stakeholder avatars.
  6. Use View details when the preview is not enough.
  7. Use edit only for record corrections.
  8. Use delete only when the event is truly wrong or duplicated.

Private And Pending Meeting Actions

  • Attach meeting to account appears only on a private meeting-note event you own. Use it when DOE could not safely choose the account automatically.
  • Cancel Note Taker appears for a scheduled meeting that has not completed. Cancelling means the note taker will not join or capture notes.
  • A completed meeting note can edit its purpose, participants, and stakeholders. Its captured meeting content is reviewed from the notes view instead of being replaced through the event editor.

Missing Or Confusing Card Data

What you seeWhat it usually meansWhat to check
Only initials in avatarsA full profile image is not available.Use the row label and details page for identity.
Context line is incompleteThe event may not be linked to every record.Edit the event or check account/deal/stakeholder filters.
Type tab count is lower than expectedThe current filters are hiding some events.Clear search, widen date range, or clear people filters.
Edit or delete is unavailableYour role, event source, or event state may not allow the action.Check permissions or open details for more context.
View details has little informationThe event may have only a short note or no meeting artifact.Check whether note taker ran or whether notes were saved.