Reset your DOE password

Reset password screen

Reset your DOE password

Use this page when you sign in with a DOE password and cannot remember it.

Reset password screen

Password reset is only for DOE email/password accounts. It does not reset a Google password or a company SSO password.

Request A Reset

  1. Open the DOE sign-in page.
  2. Choose Forgot password?.
  3. Enter the work email for your DOE account.
  4. Submit the request.
  5. Keep the reset screen open.

DOE sends a secure code to that email address when the account can be reset.

Choose A New Password

  1. Open the newest reset email from DOE.
  2. Copy the secure code.
  3. Enter the code on the reset screen.
  4. Enter your new password.
  5. Confirm the new password.
  6. Submit the change.

Your new password must be at least 8 characters and include an uppercase letter, a lowercase letter, a number and a symbol.

After Reset

Sign in again with your work email and the new DOE password. Other browser sessions may ask you to sign in again.

If The Reset Does Not Work

ProblemWhat to do
No email arrivesCheck spam, confirm the email spelling and request a new code.
Code failsUse the newest code only.
Email is not recognizedConfirm that the invited account uses email/password sign-in.
Your organization uses Google or SSOReset the password with Google or your company identity system.