Create and verify your DOE account

Create account screen

Create and verify your DOE account

Use this page only when you have been invited to create a DOE email-and-password account.

If your company told you to use company SSO, do not create a separate DOE password account. When your company uses SSO and SCIM, your company administrator gives you access through the company system.

Create account screen

Before you start

You need a workspace invitation sent to the exact work email you will use.

This invitation step applies to DOE email-and-password accounts. People managed through company SSO and SCIM normally do not need a separate DOE invitation.

Create an account with email

  1. Open the DOE sign-in page.
  2. Choose Create an account.
  3. Enter the work email that received the invitation.
  4. Create a password.
  5. Confirm the same password.
  6. Submit the form.

Your password must meet the requirements shown on the page.

Verify your email

After the account is created, DOE sends a security code to your work email.

Verification code screen

  1. Open the newest email from DOE.
  2. Copy the security code.
  3. Return to the verification screen.
  4. Enter the code.
  5. Continue to DOE.

Use the newest code only. Requesting another code can make an older code stop working.

If DOE says invitation required

Invitation required message

First, confirm which sign-in method your organization uses.

  • For a DOE email-and-password account, ask your workspace admin to check the invitation for the exact work email.
  • For company SSO and SCIM, return to sign-in and choose Sign in with SSO. Ask your company administrator to check your access instead of sending a manual invitation.

Do not create an account with another email as a workaround.

If DOE says the account already exists

Return to sign-in and use the existing account. If a DOE password account still needs email verification, follow the verification prompt or request a new code.

If your company now manages the account through SSO and SCIM, ask your company administrator to use the same work email. Do not create a duplicate.

What happens next

After verification, DOE opens the workspace connected to your account. It may ask you to complete your profile first.

Account verified screen

If no workspace opens, ask the administrator responsible for your DOE access to check your workspace and role.